FAQ’s

Home FAQ’s

What is a Urologist?

A Urologist is specialist who has expertise in the surgical and medical management of problems of the male and female urinary tract, and the male reproductive system. The urinary tract in men and women includes the kidneys, ureters, bladder and urethra. The male reproductive system includes the testes, prostate, penis, epididymis, seminal vesicles, and associated glands. These conditions include cancer, stones, infection, incontinence, sexual dysfunction, and pelvic floor problems.

Do I need a referral to see one of the specialists at Melbourne Urology Centre?

Yes. To see one of the specialists at Melbourne Urology Centre, we require a referral from your general practitioner (GP). A referral from your GP will be valid for 12 months duration and will also be required to obtain your Medicare rebate.

What do I need to bring to my appointment?

So that we have all the necessary information, it is important to bring along:

  • A valid referral
  • Any pathology or radiology reports or images pertaining to your condition
  • Medicare card
  • Private health card
  • Any government issued health benefit cards e.g. aged pension card
  • Department of Veterans Affairs card
  • A list of your current medications

How long can I expect to wait for an appointment?

Appointment wait times are generally between 1-2 weeks, however all referrals are triaged and patients with urgent conditions will be seen sooner.

Do you offer Telehealth?

Where possible, we can see patients by Telehealth.

Is my consultation fee covered by Medicare?

Payment of the account in full is required at the time of consultation and we will then be able to lodge the Medicare claim on your behalf at the time of your visit. Our administrative team will let you know the costs that may be incurred prior to your consultation.

DVA patient costs are fully covered by the Department of Veterans Affairs on production of a gold/white card.

Aged pension rates available.

Public vs Private Care

Both Mr Shekib Shahbaz and Mr Tony de Sousa are committed to providing exceptional, compassionate care to both insured and non-insured patients.

Should you elect to be admitted as a public patient in a public hospital, you are not given the option of choosing your preferred doctor and your operation may be performed by a Registrar or Fellow training in this field of expertise. As a public patient you will be advised of your procedure date through the associated public hospital.

As a private patient at Melbourne Urology Centre you have the choice of your preferred doctor as per your referral, and your operation date is discussed and arranged in consultation with you.

Admission as a private patient can incur expenses in addition to those rebated by Medicare or your health fund.

Request an Appointment

We are here to assist you before, during and after your visit to the Melbourne Urology Centre. To request an appointment, simply complete the form below and we will contact you within 48 hours to confirm your appointment with us. For urgent enquiries or consulations please contact us on 1300 702 811